Privacy Policy

This website is operated by CHM Inc. (“we” or “us”).

We respect the privacy of users of our website, our platform, and our programming, including events, and recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner with that information. This privacy policy contains important information about how we use your personal information.

What information do we collect?

At times, we may request that you voluntarily supply us with personal information. Generally, this information is requested when you want us to provide you with information about our products or programming, including participating in our events.

We may gather the following information about you:

  • Name
  • Email address
  • Mobile phone number
  • Preferred language for communication
  • Country
  • IP address (a unique identifier for your computer or other device)
  • Mobile device ID

How do we use it?

We will use your personal information in the following ways. We are also required by law to state a “legal basis for processing” (ie, to tell you on what grounds we can use your information) and this is also set out below:

How we will use your personal information Our legal basis for processing
To provide you with information that you have requested (eg, a newsletter, case studies, white papers, health information). Consent – We only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time.
To provide information about upcoming CHM Inc. and its partners’ (defined as third-party clients, advocacy or community partners) community events, both live and virtual (including any follow-up communications post-registration), and about health-related educational opportunities. Consent – We only use your personal information to alert you about new products and programming, including educational opportunities, and to provide follow-up information post-registration. You can withdraw your consent at any time.
To respond to specific queries you may raise regarding CHM Inc. and its partners (which may include third-party clients or advocacy partners or community partners). Consent – We only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time.
To provide you with better ways of accessing information from this website or any new digital properties owned and managed by CHM Inc. Our legitimate interests – We use your personal information to help us deliver the best online experience to you and other website users.
To process and consider your job application. Our legitimate interests – We use your personal information to assess your job application and to keep you updated throughout the application process.

 

Do we pass your information to third parties?

We may disclose your personal information if we or any of our assets are the subject of a sale or similar corporate transaction. We will ensure that the third parties receiving your personal information are required to keep it confidential.

We may disclose personal information to third parties when we reasonably believe we are required by law and in order to investigate, prevent, or take action regarding suspected or actual unlawful or otherwise prohibited activities, including, but not limited to, fraud.

How do we use your information for marketing?

We will only provide information to you that you have asked for via the website.

How long do we keep your information?

We will keep your information for a period of 24 months from the date of last contact.

Cookies  Cookies are bits of text that are placed on your computer’s hard drive or mobile device when you visit certain websites. Cookie technology holds information a site may need to personalize a visitor’s experience. Cookies may also be used for security purposes and to gather website statistical data, such as which pages are visited, what is downloaded, and the paths taken by visitors to our website as they move from page to page.

You do have control over cookies and can refuse the use of cookies by selecting the appropriate settings on your browser. Note, however, that by not accepting or deleting the use of cookies, you may affect your website experience and you may not be able to take full advantage of all features on this site. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please consult the “Help” section of your browser for more information.

Web beacons

A web beacon is a small graphic image placed in the code of a webpage. Web beacons are used for several purposes, including to track traffic patterns of visitors as they navigate the site or to determine whether content was viewed. As with cookies, the information that web beacons collect is aggregated “click stream” data and is not associated with you as an individual, unless you have chosen to communicate with us by email.

By using this website, you specifically agree to our use of cookies and web beacons as described herein.

Web analytics

We may also use third-party web analytics services, such as Google Analytics, which use JavaScript and cookies to help analyze how users use this website. The information generated by the cookie tells us about your use of this site (such as your IP address, the URL visited, and the date and time the page was viewed). These services will use this information to monitor your use of this site, compiling reports on website activity for website operators and providing other services related to website activity and internet usage. This information may be stored on servers located in the United States. You may refuse the use of cookies by selecting the appropriate settings on your browser as explained above. For more information about the Google Analytics privacy policy, please refer to www.google.com/analytics/learn/privacy.html. You may opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout?hl+en=GB.

How do we protect your information?

We take appropriate measures to ensure that your personal information disclosed to us is kept secure, accurate, and up to date and is kept only for so long as is necessary for the purposes for which it is used.

Your rights

You are entitled to ask:

  1. For a copy of the personal information we hold about you and for details about how we are processing your personal information.
  2. To have any inaccuracies in your personal information corrected.
  3. If we are processing your personal information by automated means and on the basis of your consent (see “How do we use it?” above) for us to provide your personal information to you in a structured, commonly-used, and machine-readable format. You can also ask us to provide your personal information directly to a third party in this format, and, if technically feasible, we will do so.
  4. To have your personal information erased or for our use of it to be restricted (for example, if your preferences change or if you don’t want us to send you the information you have requested).

Please contact us using the details set out below if you would like to exercise any of these rights.

Protection for children

This site is not intended for users under the age of 13, and we have no intention of collecting personally identifiable information from children (ie, individuals under the age of 13). If a parent or guardian learns that a child has provided us with personally identifiable information, that child’s parent or guardian should contact us and send a request marked “Privacy – Urgent” to ask for the information submitted by the child deleted from our database. We will use all reasonable efforts to delete such information from our database.

California privacy rights

If you are a California resident, you may have certain additional rights. Under California Civil Code Section 1798.83, California residents are entitled to ask us for a notice identifying the categories of personal customer information, which we share with our partners for marketing purposes, and providing contact information for such partners. If you are a California resident and would like to make this request, please contact us at CHM Inc., 175 Greenwich St, Three World Trade Center, Floor 38, New York, NY 10007

Contacting us

If you have any questions about this privacy policy, the practices of this site, or your dealings with this site, you can contact us at digital@CHMagency.com. Our mailing address is: 175 Greenwich St, Three World Trade Center, Floor 38, New York, NY 10007

Changes to this privacy policy

We review this privacy policy on a regular basis to ensure that it is up to date with our use of your personal information and compliant with applicable data protection laws. We reserve the right, at our discretion, to revise this privacy policy at any time. The updated privacy policy will be posted on our website. You are encouraged to review this privacy policy from time to time.

This privacy policy was last updated in November 2020.

Tampa

401 E Jackson St 
Ste 3300
Tampa, FL 33602

New York

175 Greenwich St
Three World Trade Center
Floor 38
New York, NY 10007

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